CHALLENGE: protect the MNO’s customers from fraudulent routing and illicit bypass phenomena and guarantee a reliable, high quality and secure A2P SMS delivery.

SOLUTION: tVOX360 anti-fraud platform which uses sophisticated data analytics, business intelligence and AI technologies to mitigate and prevent fraudulent activities.

BENEFIT: 58% revenue increase

ABOUT the PROJECT:

The strategic alliance between Vox Solutions and MNO marks an exclusive direct connectivity partnership, guaranteeing the secure and dependable delivery of A2P SMS to MNO’s customers. This empowers our client to have complete control over the entry and delivery of A2P SMS traffic to all its individual and corporate customers, including critical communications like one-time passwords and customer notifications.

And this is just the beginning: the partnership between Vox Solutions and MNO continues to thrive. Evidenced by a remarkable 58% increase in revenue, the success in messaging is evident. Our client is constantly introducing innovative solutions to strengthen the SMS A2P business and exploring the multiple roles that network assets can play in the millions of daily conversations.

Distinguished in the industry, VOX360 stands alone as the sole platform capable of addressing Flash calls within its comprehensive suite of A2P Voice and SMS anti-fraud solutions. This unique capability ensures that our MNO client is shielded not only from messaging bypass but also from the fraudulent activities associated with Flash Calls, improving the customer experience and increasing the revenue.

Our solution, VOX360, has won numerous global awards for anti-fraud, flash call authentication, and AI/ML innovations.

ABOUT OUR CLIENT, the MNO:

Our Client is part of an international group of companies – a global provider of telecommunications and Internet services. Today, the MNO is the most recommended telecom operator in the country according to Top Down NPS results, with a total customer base of more than 10 million subscribers.