Privacy Policy

Regardless of whether you are a visitor on our website, a telecom professional with whom we create or maintain a relationship or our customer, the privacy of your personal data is very important for us!

In this Privacy Policy, “we” or “us” refers to Vox Solutions. We invite you to carefully read this Privacy Policy, which sets out in which context we are processing your personal data and explains your rights and our obligations when doing so.

Should you have any further question in relation to the processing of your personal data, we invite you to contact Vox Solutions at email

1 What information do we have about you?

This information is mainly provided by our business partners (i.e. the legal entity for whom you work), it is either directly provided by you or sometimes by third parties (e.g. telecommunication publications, events organizers, other agencies) or it is obtained through trusted publicly available sources (such as LinkedIn, I3 Forum, TM Forum, GSMA or ITU websites). We collect various types of personal data about you, including:

Our website does not use cookies and does not collect any personal information.

2 For which purposes do we use your personal data and why is this justified?

2.1 Legal basis for the processing

We will not process your personal data if we do not have a proper justification foreseen in the law for that purpose. Therefore, we will only process your personal data if:

2.2 Purposes of the processing

We always process your personal data for a specific purpose and only process the personal data which is relevant to achieve that purpose. In particular, we process your personal data for the following purposes:

3 Who has access to your personal data and to whom are they transferred?

We will not sell, share, or otherwise transfer your personal data to third parties other than those indicated in this Privacy Policy.

In the course of our activities and for the same purposes as those listed in this Privacy Policy, your personal data can be accessed by or transferred to the following categories of recipients, on a need to know basis to achieve such purposes:

Your personal data can also be accessed by or transferred to any national and/or international regulatory, enforcement, public body or court, where we are required to do so by applicable law or regulation or at their request.

The personal data we collect from you may also be processed, accessed or stored in a country outside the country where Vox Solutions is located, which may not offer the same level of protection of personal data.

If we transfer your personal data to external companies in other jurisdictions, we will make sure to protect your personal data by (i) applying the level of protection required under the local data protection/privacy laws applicable to Vox Solutions, (ii) acting in accordance with our policies and standards and, (iii) for Vox Solutions located in the European Economic Area (i.e. the EU Member States plus Iceland, Liechtenstein and Norway, the “EEA“), unless otherwise specified, only transferring your personal data on the basis of standard contractual clauses approved by the European Commission . You may request additional information in relation to international transfers of personal data and obtain a copy of the adequate safeguard put in place by exercising your rights as set out in Section 7 below.

We have implemented appropriate technical and organisational measures to provide an adequate level of security and confidentiality to your personal data.

These measures take into account:

Moreover, when handling your personal data, we:

4 How long do we store your personal data?

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements.

Personal data we hold in our database about you which is not related to a specific contract or legal obligation will be stored for 24 months after your last interaction with us.

For contracts, the retention period is the term of your (or your company’s) contract with us, plus the period of time until the legal claims under this contract become time-barred, unless overriding legal or regulatory schedules require a longer or shorter retention period. When this period expires, your personal data is removed from our active systems.

Personal data collected and processed in the context of a dispute are deleted or archived (i) as soon as an amicable settlement has been reached, (ii) once a decision in last resort has been rendered or (iii) when the claim becomes time barred.

5 Job applicants

If you apply for a job with Vox Solutions or submit your resume, we use and disclose the information you submit for employment purposes only unless we otherwise obtain consent from you.

6 Marketing and commercial communication

We may use the information you provide us to be in touch with you and to provide updates and send marketing or informational emails to you. You can opt-out at any time by clicking the unsubscribe link or by contacting us at We will treat your information with respect.

7 What are your rights and how can you exercise them?

You may exercise the following rights under the conditions and within the limits set forth in the law:

If you are not satisfied with how we process your personal data, please address your request at who will investigate your concern.

In any case, you also have the right to file a complaint with the competent data protection authorities, in addition to your rights above.

8 How will you be informed of the changes to our Privacy Policy?

Any future changes or additions to the processing of your personal data as described in this Privacy Policy will be notified to you in advance through an individual notice through our usual communication channels (e.g. by email or via our internet websites).

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